Shipping policy

1. Order Processing Time

All orders are processed within [1-2] business days and delivered within 5-7 days. Because our products often involve specialized printing processes (such as DTF), we ensure each piece meets our quality standards before dispatch.

  • Orders are not shipped or delivered on weekends or public holidays.

  • If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery.

2. Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout.

Shipping Method Estimated Delivery Time Shipping Cost
Standard Shipping 5–7 Business Days [e.g., ₹50 / Free]
Express Shipping 2–3 Business Days [e.g., ₹150]

Note: Delivery delays can occasionally occur due to logistics issues or extreme weather conditions.

3. Shipment Confirmation & Order Tracking

You will receive a Shipment Confirmation email once your order has shipped, containing your tracking number(s). The tracking number will be active within 24 hours.

4. Customs, Duties, and Taxes

Our brand is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

5. Damages

If you receive your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim. It is also helpful to take photos of the package as it arrived.

6. Incorrect Shipping Addresses

We are unable to change the shipping address once an order is in transit. Please ensure the address provided at checkout is accurate. If a package is returned to us due to an incorrect address, the customer will be responsible for the reshipping costs.